Frank Cloud was the Director of Housing at Sam Houston State University from June 1972 until his retirement in December of 1990.  He was an active and involved member of SWACUHO, having served the Association as Secretary, President-Elect, President, and Past President.  He was honored for his service with both a SWACUHO Distinguished Service Award and the Jim Gibson Exceptional Service Award (the highest honor of the Association).


Frank Cloud Award of Excellence

Established in 1975, the Frank Cloud Award of Excellence is presented to member institutions for demonstrating excellence in a designated area of student housing operations.  Each year, a different topic or functional area is announced for departments to submit applications highlighting extraordinary achievement in said area.

Institutions that believe their housing program has exemplified excellence in the above area in the previous academic years are welcome to submit an application. The finalists will be invited to present a 15-20 minute program sharing their case study in a live session before a panel of judges at the SWACUHO Mid-Year meeting or later in fall via a virtual option. The winning institution will be recognized and will be given the option to present its program at the upcoming SWACUHO Annual Conference.

2027 Theme: Technology Innovations in Residential Life

Institutions that believe their housing program has exemplified excellence in the above area in the previous academic years are welcome to submit an application. The finalists will be invited to present a 15-20 minute program sharing their case study in a live virtual session before a panel of judges in October. The winning institution will be recognized and required to present its program at SWACUHO Annual Conference the following February.

Application and selection timeline:

  • Written Case Study Deadline: October 1, 2026 @ 5:00 p.m. 
  • Presentation Dates: October 14 and 15, 2026 (via Zoom) 
  • Recipient Announced: November 2, 2026 (via email) 
  • Awards Recognition: February 15-17, 2027 (SWACUHO 2027 - Fayetteville, AR)

Application Information

Your application, which will become a published case study if your institution is an award finalist, must contain the following information. Answer each question, in the order provided, with clear, concise, and thorough responses. Please understand that the quality of the application counts.

If any sections are missing or if your application is sloppy, incomplete, or inaccurate, points will be deducted from your submission. To facilitate the judging process, please list each of the following sections with your detailed response and the evaluating criteria below. State precisely how your team met or exceeded its stated goals and expectations in each of the criteria.

Case Study Sections. A quality case study should concisely and directly showcase the good work of an institution’s execution of a particular project, while also detailing how the initiative can be adapted and replicated at a peer institution with greater ease. A successful case study submission should include the following sections:

    • Basic information like project name, current date, project manager, team members, and key project stakeholders.
    • An executive summary. This provides a short overview of your project. (Readers should be able to get through and comprehend your summary in 3-5 minutes.)
    • Project background. Explain the context behind your project. (Outline why your team worked on this project, what challenge(s) they were attempting to address, and how they approached addressing the challenge(s)).
    • Scope of work. Outline your project scope and all the elements that made up your project. Consider including project objectives, constraints, assumptions, dependencies, and potential risks.
    • A basic project timeline that includes general timeframes. (This section may also include a list of tasks or milestones that need to be accomplished.)
    • A project budget and key financial information. (What were the financial costs to the project, both short-term and potential long-term).
    • Key deliverables & accomplishments. What observable or measurable outcomes resulted from the implementation of the project?
    • Lessons learned and project adaptability. What lessons were learned from executing this project, and what potential roadblocks or constraints would you forewarn peer institutions of before considering adopting this project? Additionally, how could your project be adapted to be successful at another type of institution (consider private v. public, large v. small, pro staff v. student staff, etc.)

Institutions may submit written case studies to awards@swacuho.org before October 1, 2026 @ 5:00 p.m.

Phase 1: Case Study Evaluation

After the application window closes, a panel of judges will be asked to evaluate each application (written case study) based on the following criteria. The judges’ scores in the first phase will be collected and averaged to identify the finalists to be invited to present a program sharing their case study in a live session during the second phase of judging.

  • The project provides a creative solution to issues faced by the profession (25 Pts).
  • Creative utilization of resources (i.e. cost-effectiveness, collaboration with other campus offices, use of community resources, etc.) (20 Pts).
  • The project meets the needs of a diverse population or special campus needs (i.e.community development, facilities, food service, etc.) (15 Pts).
  • Student involvement in the development, implementation, and evaluation of the project
  • and its impact on students (15 Pts).
  • Adaptability to other institutions (15 Pts).
  • The goals and objectives of the project were met (10 Pts).

Phase 2: Presentation Evaluation

The finalists will be invited to present a 15-20 minute program sharing their case study in a livevirtual session before a panel of judges October 14, 2026 or October 15, 2026. No more than four representatives from each finalist institution will be permitted to participate in the presentation.

Each judge will receive a copy of the application for each finalist, without the scores from the Phase 1 judges, and a list of sample questions, which they can augment with their own questions. The Q&A following each session will last no longer than 20 minutes. After all of the presentations have been completed, the judges will then deliberate and select a recipient to be announced by November 2, 2026.

Finalist and Recipient Recognition

All finalists will be invited to present their program at SWACUHO Annual Conference and recognized during the conference. The winning institution will be required to present their program at SWACUHO Annual Conference and will be presented with an award at a banquet during the conference.

Additionally, because sharing the experiences and successes of leading organizations makes our community stronger, all finalist applications will be published and promoted as case studies during the conference.

Past Winners:

2026 Texas Woman's University, Elevating the Student Experience Through Campus Partnerships

2025 Texas A&M University, Professional Staff Recognition and Wellbeing Programs

2024 University of Central Arkansas, Professional Staff Recruitment and Retention Initiatives

2023 University of Central Arkansas, Innovation in Student Support

2022 Award held for re-evaluation

2021 None, Violence Prevention and Response Education

2020 None, Inclusive Policies and Practices

2019 University of Central Arkansas, Delivering Excellent Customer Service
Texas Tech University, Delivering Excellent Customer Service

2018 Texas Tech University, Facility & Project Management

2017 Oklahoma State University, Student Advocacy & Empowerment

2016 Texas Tech University, Social Media

2015 Sam Houston State University, Resident Education Services

2011 Arkansas State University, Recognition in Student Housing

2009 The University of Texas at Austin, Sustainability

2006 University of Central Arkansas, Housing & Learning Communities

2005 West Texas A&M University, Solicitation, Utilization, and Implementation of Input

2004 Southern Methodist University, Crisis Response Plan Within Housing & Residence Life

2003 University of Arkansas, Staff Recruitment and Retention

2002 Texas State University, Behavior Education & Judicial Process in Residence Life

2001 Texas Tech University, Safety and Security Issues in Housing

2000 Texas Woman's University, New Academic Initiatives in Residence Life

1999 University of Central Arkansas, Residence Life Accountability Issues

1998 University of Central Arkansas, Residence Life Orientation Programs

1997 Texas Tech University, Staff Training and Development

1996 Texas State University, Building and Developing the Residence Hall Community

1995 Texas Tech University, Developing Leaders Through Residence Life

1994 University of Texas at Austin, Alcohol and Substance Abuse Programs

1993 Texas State University, Mentoring Programs for At Risk College Students

1992 Sam Houston State University, Promoting Diversity in Residence Life

1991 University of Texas at Austin, Innovative Resident Services

1990 Sam Houston State University, Academic Commitment in the Residence Halls

1989 Oklahoma State University, Retention of Students in the Residence Halls

1988 Oklahoma State University, Residence Life and Campus Health Issues

1987 Texas State University, Community Service

1986 Prairie View A&M University, Staff Development

1985 Texas A&M University, Programming

1984 University of Texas at Austin, Computer Programs

1983 Arkansas State University, Environmental Planning

1982 University of Houston, RA Selection and Training

1981 University of Texas at Austin, Safety and Security

1980 Arkansas State University, Communications

1979 None, Custodial Services

1978 University of Arkansas, Student Involvement

1977 University of Houston, Custodial Training and Services

1976 University of Arkansas, Summer Conference Operations

1975 University of Texas at Austin, Programs and Activities



Southwest Association of College & University Housing Officers

624 W. University Drive
PMB 418
Denton, TX 76201

webmaster@swacuho.org

Powered by Wild Apricot Membership Software